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Videotron... Credit Departement
| Good [+1]Toggle ReplyLink» greatjob replied on Wed Mar 26, 2008 @ 10:51pm |
 Coolness: 282540 | yeh like I need coupons for 5 and 10$ from a company that charges me easily 200-400$ a month, such an insult. videotron is pathetic. |
| Good [+1]Toggle ReplyLink» Masa replied on Wed Mar 26, 2008 @ 11:02pm |
 Coolness: 158855 | Originally Posted By NUCLEAR
Well the girl on the phone told me that this was not a problem cause I've been with them for over a year... But when they billed me again they said the girl made a mistake and she should not have canceled my account cause the system rejects it after. As far as I'm concerned videotron changed their contract on me by taking away my unlimited downloads. I have the phone logs on my telus bill to prove I was on the phone with support but support claims I never called those days. I guess I must have been talking to myself. But seriously there is no way I was on the phone for 45 minutes at the videotron number talking to myself. I even had a manager try to get the recordings... But now they have no record of me ever talking to the manager!!! Should have taken everyone's name but I didn't. Ow well... rant rant... I'm going to return that modem but I ain't paying the 2 months. I'm super glad videotron can't wreck my credit with the banks... I don't really care about my videotron credit. Heh. Well unless you manage to find a sympathetic manager over there, you're pretty much fucked. But you're right, utility bills, although they show up on your credit history, don't mean much, so that's good. *cough* I'd recommend giving 'em a fake number and forwarding address, tell them you moved or sumthing *cough*... Used to be that their system would only keep track of the most recent address, even on invoices. Not sure if that's still valid, but V2-1 is right, they have the shittiest dos-based system ever :) ... @ Host... What? :) |
| I'm feeling abort?_ right now.. | |
| Good [+1]Toggle ReplyLink» No_Comply replied on Thu Mar 27, 2008 @ 12:14pm |
 Coolness: 85020 | if you say you moved, they'll probably hit you with another $49.99. |
| I'm feeling rejecting fate right now.. | |
| Good [+1]Toggle ReplyLink» Masa replied on Thu Mar 27, 2008 @ 12:26pm |
| Coolness: 158855 | Originally Posted By NO_COMPLY
if you say you moved, they'll probably hit you with another $49.99. Only if he'd take up the service at a new address would moving fees apply. Ehhh yeah, does make me wonder if they closed that moving out of province (hence, their network) loophole. |
| I'm feeling abort?_ right now.. | |
| Good [+1]Toggle ReplyLink» No_Comply replied on Thu Mar 27, 2008 @ 12:30pm |
| Coolness: 85020 | the cynic in me says yes, but that may be a legal or crtc thing out of their control. In which case, to the OP: hows the weather in Ontario? Update » No_Comply wrote on Thu Mar 27, 2008 @ 12:37pm Also, videotron says they give 45 days notice about the end of a contract =p |
| I'm feeling rejecting fate right now.. | |
| Good [+1]Toggle ReplyLink» clown replied on Thu Mar 27, 2008 @ 12:36pm |
 Coolness: 221850 | exactly,
videotron's contract's NEVER expire.. they just renew.. like a porn site.. hehe.. until you request to have your account cancelled at the end of the term (12 months).. Noah is getting charged because he is cancelling his service EARLY, not because he lost service for 2 months.. Noah, my advice is to pay them what they state you owe them.. your credit (not only with videotron) is worth ALOT more than 160$ (yes, even to jewish people hehe, kiddin).. The reason i say this is because i work at a bank and trust me, if you don't settle with videontron you probably will never be able to get a decent mortgage rate on your house nor will banks give you loans. They don't care what debt you didn't pay.. they have all the leverage right now and not paying is just as bad as walking backwards in a Corn Field.. :p good luck man ! |
| I'm feeling rewire 4, march 22nd right now.. | |
| Good [+1]Toggle ReplyLink» Masa replied on Thu Mar 27, 2008 @ 12:53pm |
| Coolness: 158855 | Well a $160 unpaid utility bills used to mean squat to me as a credit analyst @ Citibank (albeit for small 10k credit lines), as long as there was other, more significant credit history established. Y'know, Visa, MC, loans not maxed out and paid on time.
Geez I've had the lamest jobs. But yeah, that Videotron contract is especially evil. Personally Noah, I'd try telling them you moved, but feel free to follow Clown's advice... |
| I'm feeling abort?_ right now.. | |
| Good [+1]Toggle ReplyLink» Deadfunk replied on Thu Mar 27, 2008 @ 1:21pm |
 Coolness: 153090 | consult a lawyer, if you didnt *signed* the contract physically, quebec's laws protect you, you dont have a contract, they cant force you to pay them, its illegal, but most people dont know, so they pay.
Ask a lawyer, and make him send them a letter, with you keeping a copy. unsigned contracts are bullshit in quebec. but they make you think otherwise, because they want money videotron is still better than bell, whatever happens! |
| I'm feeling hardcore right now.. | |
| Good [+1]Toggle ReplyLink» No_Comply replied on Thu Mar 27, 2008 @ 1:23pm |
| Coolness: 85020 | getting a lawyer will probably cost well over $160, no? |
| I'm feeling rejecting fate right now.. | |
| Good [+1]Toggle ReplyLink» Deadfunk replied on Thu Mar 27, 2008 @ 1:27pm |
| Coolness: 153090 | yes and not, you wont be getting a lawyer to go to court
its a less-than-an-hour consultation, if you get someone who wont charge too much, maybe around 100$, videotron will not touch your credit at all, and they did, they will even make excuses if they touched your credit. i prefer paying more for a lawyer and shutting them up than paying them and they laugh at you. |
| I'm feeling hardcore right now.. | |
| Good [+1]Toggle ReplyLink» MURDOCK_ROCK replied on Thu Mar 27, 2008 @ 8:30pm |
 Coolness: 83960 | i wouldn't waste a penny on lawyers...
videotron are fuckin' goofs. state your case to them clearly and threaten to take legal action if harassment ensues... that should be enough to get em off your back. just make sure you are talking to the right person. |
| I'm feeling republican right now.. | |
| Good [+1]Toggle ReplyLink» Kishmay_Pinas replied on Sat Mar 29, 2008 @ 12:22am |
 Coolness: 103340 | SIgning a written contract or not, when you installed videotron hs service, you clicked Accept on the EULA....check the agreement, it most likely says that the contract automatically renews....
Good Luck fighting the man |
| I'm feeling in a meeting @ barin right now.. | |
| Good [+1]Toggle ReplyLink» Reaper replied on Sat Mar 29, 2008 @ 1:54am |
 Coolness: 56145 | Actully in quebec there is a verble contract its one of the loop holes quebec has. so therefore it can be done. |
| I'm feeling finding his style right now.. | |
| Good [+1]Toggle ReplyLink» Kishmay_Pinas replied on Sat Mar 29, 2008 @ 5:24pm |
| Coolness: 103340 | ^^^ What are you talkin about?
Verbal contract doesn't apply here, (and it is one of what loop holes and pertaining to what exactly) and therefore what can be done? Too many thoughts in one sentence there Sparky! He actually accteped their terms of use by clicking ACCEPT when he installed Videotron HS. He didn't just tell his computer I accept. |
| I'm feeling in a meeting @ barin right now.. | |
| Good [+1]Toggle ReplyLink» Lone_Star replied on Sat Mar 29, 2008 @ 5:38pm |
 Coolness: 153140 | Sign here, here, here and initials here please! |
| Good [+1]Toggle ReplyLink» Nuclear replied on Sat Mar 29, 2008 @ 7:59pm |
 Coolness: 2604070 | In my file they claim my account should have been canceled on November 1st... But the girl made a mistake... But they have it in the file that she said it would be canceled... She wrote November 1st but on the phone she told me December 1st... But videotron claims it should be February 1st of the next year... As far as I'm concerned if they have in my file that the girl wrote it would be canceled then it should have... Even if she did make a mistake. |
| I'm feeling nuclear right now.. | |
| Good [+1]Toggle ReplyLink» nothingnopenope replied on Sat Mar 29, 2008 @ 8:13pm |
 Coolness: 201310 | that's the point, I remember that conversation ( I was still living at noahs at the time)...
The girl said Nov 1st.. even if it were a mistake, it's THEIR mistake. |
| I'm feeling gangsta right now.. | |
| Good [+1]Toggle ReplyLink» Wizdumb replied on Sat Mar 29, 2008 @ 8:18pm |
 Coolness: 122395 | seriously and what's 150$ to videotron anyway?
like how many people leech free cable?! |
| I'm feeling battery operated right now.. | |
| Good [+1]Toggle ReplyLink» clown replied on Sat Mar 29, 2008 @ 8:40pm |
| Coolness: 221850 | *looks both ways.... runs far* |
| I'm feeling rewire 4, march 22nd right now.. | |
Videotron... Credit Departement
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