Videotron... Credit Departement
| Good [+1]Toggle ReplyLink» Nuclear replied on Wed Mar 26, 2008 @ 3:18pm |
 Coolness: 2604005 | Videotron claims I owe them 150$... I claim I don't... What is the process I should go through to get the credit bureau off my back? Does anyone know... |
| I'm feeling nuclear right now.. | |
| Good [+1]Toggle ReplyLink» greatjob replied on Wed Mar 26, 2008 @ 3:20pm |
 Coolness: 282475 | talk to Mark (Moloch) he used to work for them. |
| Good [+1]Toggle ReplyLink» Rakoon replied on Wed Mar 26, 2008 @ 3:21pm |
 Coolness: 175460 | Call the credit bureau!
Or if you already paid your 160$ to Videotron, Call Customer service at videotron for a payment check ... maybe I'll take your call :p |
| I'm feeling live a life again right now.. | |
| Good [+1]Toggle ReplyLink» MURDOCK_ROCK replied on Wed Mar 26, 2008 @ 3:28pm |
 Coolness: 83895 | are you still with videotron?
and have you recieved a hard copy of all the documentation from videotron or do you just have a pissy colections agent on your ass? |
| I'm feeling republican right now.. | |
| Good [+1]Toggle ReplyLink» greatjob replied on Wed Mar 26, 2008 @ 3:29pm |
| Coolness: 282475 | they probably sell the debt to an agency like every other business |
| Good [+1]Toggle ReplyLink» Nuclear replied on Wed Mar 26, 2008 @ 3:33pm |
| Coolness: 2604005 | they claim i owe 240$ but i have my modem and returning it which is 70$... i cancelled but now they are saying the girl who i was on the phone with at videotron made a mistake and she was not allowed to cancel my account for another 2 months... so they are charging me the 2 months... I have a credit company after me and i also have videotron which sent me my last bill yesterday... i'll return the modem today which leaves about 160$. |
| I'm feeling nuclear right now.. | |
| Good [+1]Toggle ReplyLink» Samwise replied on Wed Mar 26, 2008 @ 3:33pm |
 Coolness: 133045 | Originally Posted By NUCLEAR
Videotron claims I owe them 150$... I claim I don't... What is the process I should go through to get the credit bureau off my back? Does anyone know... i feel ur pain, man... Videotron has 'lost' a 300$ payment that i made, a few years ago... |
| I'm feeling f5 syndrom right now.. | |
| Good [+1]Toggle ReplyLink» greatjob replied on Wed Mar 26, 2008 @ 3:36pm |
| Coolness: 282475 | yeh they tend to do that, they can suck my nuts.
hahaha rakoon is all proud that he works for them.. |
| Good [+1]Toggle ReplyLink» Shindy replied on Wed Mar 26, 2008 @ 3:36pm |
 Coolness: 171860 | Originally Posted By NUCLEAR I CANCELLED BUT NOW THEY ARE SAYING THE GIRL WHO I WAS ON THE PHONE WITH AT VIDEOTRON MADE A MISTAKE AND SHE WAS NOT ALLOWED TO CANCEL MY ACCOUNT FOR ANOTHER 2 MONTHS...
But isn't this their fault and their problem? you received a wrong information, you can not be held responsable no? or am I naive? |
| I'm feeling palmadaire right now.. | |
| Good [+1]Toggle ReplyLink» greatjob replied on Wed Mar 26, 2008 @ 3:37pm |
| Coolness: 282475 | no he's responsible, because they made him responsible...he's technically their bitch until his contract is up and payed for. Videotron are a bunch of faggots |
| Good [+1]Toggle ReplyLink» Masa replied on Wed Mar 26, 2008 @ 3:41pm |
 Coolness: 158790 | Originally Posted By HOST_ONE
no he's responsible, because they made him responsible...he's technically their bitch until his contract is up and payed for. Videotron are a bunch of faggots Yup. Oh, and I used to work for them as well. What's your point Host, are you so lucky you get to work for a company according to your principles? :) Noah, good luck, but be nice enough with any manager and they'll credit those two months... For which you got no service. Hell, I would've done it, had I still worked there. |
| I'm feeling abort?_ right now.. | |
| Good [+1]Toggle ReplyLink» greatjob replied on Wed Mar 26, 2008 @ 3:45pm |
| Coolness: 282475 | Uhhh they dont credit you for dick man...thats why I hate the employees there, they act like fags. |
| Good [+1]Toggle ReplyLink» Masa replied on Wed Mar 26, 2008 @ 3:53pm |
| Coolness: 158790 | Heh, I happily handed out credits for valid reasons, I'm sure there are still a few people like me over there. |
| I'm feeling abort?_ right now.. | |
| Good [+1]Toggle ReplyLink» MURDOCK_ROCK replied on Wed Mar 26, 2008 @ 4:24pm |
| Coolness: 83895 | if they told you that your account was canceled and you wouldn't recieve any further billing and they continued billing you, it's fraud.
but if you had signed a written contract with them and were trying to end it early they might have you. i had a problem with bell a few months ago... i spoke with a rep who offered me a faster connection for 5 bucks cheaper than what i was already paying. i agreed to the upgrade under the sole condition that i don't loose my unlimited downloads. i kept record of the reps name and my confirmation # because the deal sounded to good to be true. rest assured... 2 months later my bills doubled and when i called them up for a breakdown they told me i was a few gigs over my limit. so i tripped balls, accused my rep of committing fraud against me and threatened to go to videotron. they credited my account with 2 months free and now i have faster, cheaper and unlimited internet FOREVER!!!!! HAHAHAHA!!!! |
| I'm feeling republican right now.. | |
| Good [+1]Toggle ReplyLink» Samwise replied on Wed Mar 26, 2008 @ 4:29pm |
| Coolness: 133045 | no kidding... 'im gonna switch to Videotron!' are the magic words :P |
| I'm feeling f5 syndrom right now.. | |
| Good [+1]Toggle ReplyLink» ApR1zM replied on Wed Mar 26, 2008 @ 5:16pm |
 Coolness: 164820 | the question is : est ce que videotron sont cave a cause que probleme technique interne ou c totalement on purpose...???
sa reste le plus rapide par contre :D heaheahea |
| I'm feeling ob <3 scene kidz right now.. | |
| Good [+1]Toggle ReplyLink» v.2-1 replied on Wed Mar 26, 2008 @ 5:41pm |
 Coolness: 159140 | I worked at Videotron's customer service not too long ago, it was pretty painful.
The systems running customer accounts is so old, convoluted and problematic, I'm surprized it hasn't gone down yet. The Videotron owner (we-know-who) is such a cheap ass bastard, we were using old beige 10 years old computers. Only specific department had newer ones ( like, of course, the CREDIT department ). Also should be noted : the outsourcers used by Videotron are amongst the most retarded human beings I've ever spoken to. Most of them have trouble finding the " Start " button in XP. |
| I'm feeling in the past but right now.. | |
| Good [+1]Toggle ReplyLink» Nuclear replied on Wed Mar 26, 2008 @ 10:36pm |
| Coolness: 2604005 | i have nothing signed...
my contract was over long ago... unless according to them it automatically renews itself... i was with them for a little under 3 years... anyways i'll return the modem tomorrow and figure it out... |
| I'm feeling nuclear right now.. | |
| Good [+1]Toggle ReplyLink» Masa replied on Wed Mar 26, 2008 @ 10:40pm |
| Coolness: 158790 | Originally Posted By NUCLEAR
unless according to them it automatically renews itself It does, actually, if there's some kind of $10 rebate on your invoice. Should be libeled as "engagement rebate", but even if it's some other wording, you might have a problem. Sucks, I feel for you. |
| I'm feeling abort?_ right now.. | |
| Good [+1]Toggle ReplyLink» Nuclear replied on Wed Mar 26, 2008 @ 10:49pm |
| Coolness: 2604005 | Well the girl on the phone told me that this was not a problem cause I've been with them for over a year... But when they billed me again they said the girl made a mistake and she should not have canceled my account cause the system rejects it after. As far as I'm concerned videotron changed their contract on me by taking away my unlimited downloads. I have the phone logs on my telus bill to prove I was on the phone with support but support claims I never called those days. I guess I must have been talking to myself. But seriously there is no way I was on the phone for 45 minutes at the videotron number talking to myself. I even had a manager try to get the recordings... But now they have no record of me ever talking to the manager!!! Should have taken everyone's name but I didn't. Ow well... rant rant... I'm going to return that modem but I ain't paying the 2 months. I'm super glad videotron can't wreck my credit with the banks... I don't really care about my videotron credit. |
| I'm feeling nuclear right now.. | |
Videotron... Credit Departement
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