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Yahoo Blocks Ftc Do-Not-Call Mail
Good [+1]Toggle ReplyLink» Screwhead a répondu le Fri 27 Jun, 2003 @ 9:03pm
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Yahoo blocks FTC do-not-call mail

SAN FRANCISCO (CBS.MW) -- Isn't it ironic. In the war against unsolicited e-mail, automated spam blockers are actually getting in the way as they block legitimate mail from the government. The federal government on Friday began accepting consumers' requests to be put on its "Do-Not-Call" registry, a nationwide listing of people who don't want to be solicited at home via calls or e-mails. The Federal Trade Commission is responsible for administering the program.

A person who wants to be included on the list will receive an e-mail from the government, then must confirm by clicking on a link.

But a problem's arisen, as at least one major processor of e-mail -- Yahoo -- is blocking the confirmation e-mail, according to NetFrameworks, a tiny 25-person security company. NetFrameworks monitors Spam control mechanisms from the largest mail carriers, like Yahoo (YHOO: news, chart, profile), America Online and Microsoft (MSFT: news, chart, profile).

"The irony of it is that the confirmation e-mail is being blocked by Yahoo, and therefore you will not receive the confirmation mail," said Eric Greenberg, chief technology officer of NetFrameworks and a former product manager for security at Netscape, now part of the AOL Time Warner (AOL: news, chart, profile) empire. Greenberg also authored the book, "Mission Critical Security Planner."

According to Greenberg, a Yahoo e-mail subscribers will receive the government e-mail if the spam blocker isn't turned on. "It's very difficult to make the technology work... Spam blockers are automated and the software rules are arbitrary," he said.

By late Friday, Yahoo responded.

"These e-mails are currently being delivered to users' Inboxes. Our anti-spam technology is purposely designed to detect unusual and extraordinarily large volumes of mail sending behavior. We adapt our systems as appropriate when we become aware of legitimate volume senders of e-mail, which applies in this case. Upon learning of the situation, we promptly initiated communication with the e-mail service provider that the FTC is employing to seek-out needed information so that we could adapt our systems," said Yahoo spokeswoman Mary Osako.

According to the FTC, as of 4:19 p.m. Eastern time, 635,000 phone numbers had been registered.

According to earlier counts, the government said the registry list was growing by 108 people each second, or about 388,00per hour. At that rate, the government should have received well over 1 million calls. This suggests that people are having difficulty confirming via e-mail.

A decade in the making, the federal do-not-call rule officially takes effect on Oct. 1. Companies that call phone users who are in the registry will be liable for steep fines -- as much as $11,000 per call.

E-mail stats

It's estimated that 45 percent of all mail in 2003 will be spam, and by 2007, nearly 3 out of 4 e-mails received will be unsolicited mail, according to Eprivacy Group. AOL blocks about 2 billion spam e-mails per day.
Yahoo Blocks Ftc Do-Not-Call Mail
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