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Technical Support Problems - Page 1 - Rave.ca
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Technical Support Problems
Good [+1]Toggle ReplyLink» blah123 a répondu le Sun 6 Aug, 2006 @ 9:44am
blah123
Coolness: 46905
Tech support: What kind of computer do you have?
Customer: A white one...

===============

Customer: Hi, this is Celine. I can't get my diskette out.
Tech support: Have you tried pushing the Button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No, wait a minute... I hadn't inserted it yet... it's still !
on my desk... sorry....

===============

Tech support: Click on the 'my computer' icon on to the left of the
screen.
Customer: Your left or my left?

===============

Tech support: Good day. How may I help you?
Male customer: Hello... I can't print.
Tech support: Would you click on "start" for me and...
Customer: Listen pal; don't start getting technical on me! I'm not Bill
Gates.

===============

Customer: Hi, good afternoon, this is Martha, I can't print. Every time
I try, it says 'Can't find printer'. I've even lifted the printer and
placed it in front of the monitor, but the computer still says he can't
find it...

===============

Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah....................thank you.

===============

Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me at the 7-11.

===============

Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer:! OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there
another keyboard?
Customer: Yes, there's another one here. Ah...that one does work...

===============

Tech support: Your password is the small letter "a" as in apple, a
capital letter V as n Victor, the number 7.
Customer: Is that 7 in capital letters?

== =============

Customer: can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

===============

Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.

===============

Customer: I have a huge problem. A friend has placed a screen saver on
my computer, but every time I move the mouse, it disappears.

===============

Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get
the circle around it?

===============

A woman customer called the Canon help desk with a problem with her
printer.
Tech support: Are you running it under windows?
Customer: "No, my desk is next to the door, but that is a good point.
The man sitting in the cubicle next to me is under a window, and his
printer is working fine."

===============

And last but not least...

Tech support: "Okay Bob, let's press the control and escape keys at the
same time. That brings up a task list in the middle of the screen. Now
type the letter "P" to bring up the Program Manager."
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: "P".....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT!
Good [+1]Toggle ReplyLink» Screwhead a répondu le Sun 6 Aug, 2006 @ 10:09am
screwhead
Coolness: 685625
lol, the worst part is that I've heard stupid shit like that when fixing other people's fuckups.
I'm feeling sleepy right now..
Good [+1]Toggle ReplyLink» Bad_Chemistry a répondu le Mon 7 Aug, 2006 @ 2:00am
bad_chemistry
Coolness: 73120
Here's a funny one:

Me: Alright, can you open up the control pannel
Friend: *Rustling for 20-30 seconds*
Friend: Alright I got the tower open, but I don't see anything that looks like a control pannel.
Me: Silence
Friend: Does it have a fan connected to it?
I'm feeling serotonin deprived right now..
Good [+1]Toggle ReplyLink» blah123 a répondu le Mon 7 Aug, 2006 @ 5:49am
blah123
Coolness: 46905
LOL. Nice.
Good [+1]Toggle ReplyLink» DrGonzo a répondu le Mon 7 Aug, 2006 @ 11:03am
drgonzo
Coolness: 265990
Originally Posted By DMTIO

Here's a funny one:

Me: Alright, can you open up the control pannel
Friend: *Rustling for 20-30 seconds*
Friend: Alright I got the tower open, but I don't see anything that looks like a control pannel.
Me: Silence
Friend: Does it have a fan connected to it?


rofl.
I'm feeling fooked right now..
Good [+1]Toggle ReplyLink» Da_Hand a répondu le Mon 7 Aug, 2006 @ 2:52pm
da_hand
Coolness: 42075
Ha ha, these are great :)
Good [+1]Toggle ReplyLink» Screwhead a répondu le Mon 7 Aug, 2006 @ 2:58pm
screwhead
Coolness: 685625
God I just remembered being on the phone with a friend once, the conversation went something like this:

me: Ok, double click on my computer
him: Uhmmmm. I can't.
me: Why not?!
him: Well, your not online
me: ...on your desktop, "My Computer"...
I'm feeling sleepy right now..
Good [+1]Toggle ReplyLink» AlienZeD a répondu le Mon 7 Aug, 2006 @ 3:15pm
alienzed
Coolness: 509595
hehe nice :)

"I use a cable modem ISP, one of North America's largest ISPs. During one of their interminable outages, I called to demand what the problem was.

Tech Support: "Is your computer on? Is the modem plugged in?"
Me: "Yes, it's on and working fine. The modem's plugged in, but it isn't getting anything from your end."
Tech Support: "Ok, can you click on the 'Start' button and type 'WINIPCFG'--"
Me: "Yes, I know. My IP is listed as 169.XXX.XXX.XXX."
This IP was the one Windows 98 usually gives when it's supposed to have one assigned to it but doesn't get one.

Tech Support: "Well, sir, that's the problem."
Me: "Yes, I know. I'm getting no IP. I'm not in the network."
Tech Support: "No, sir, the problem is that you're using a Mac."
Er....

Me: "I'm sorry?"
Tech Support: "Sir, your IP is a Mac IP. You're not using a PC."
Me: "Uhhh, I am using a PC. It's a Dell with an Intel PII-450 CPU. I'm running Windows 98."
Tech Support: "No, sir. Your IP indicates that your computer is a Mac. IPs that start with those numbers are used by Macs."
Me: "You know, I don't think it works that way. I'm pretty certain IPs are assigned based on where the computer is in a domain and a subdomain and such. I know all your IPs assigned in this area start with XXX. And I'm quite certain my computer is a PC."
Tech Support: "I don't think we use 'domain' here."
Me: "Can I speak to a supervisor, please?""
I'm feeling hungover right now..
Good [+1]Toggle ReplyLink» blah123 a répondu le Mon 7 Aug, 2006 @ 6:07pm
blah123
Coolness: 46905
huh? Did you straighten things out with the supervisor? Well that goes to show the kinda stuff those "tech support" ppl get, I mean to think the caller dosen't know if he's using a PC or a Mac! :)
Good [+1]Toggle ReplyLink» AlienZeD a répondu le Mon 7 Aug, 2006 @ 7:37pm
alienzed
Coolness: 509595
dunno, that wasn't actually me... I am actually a Comp Sci student in Uni so I would have stopped him WAY before. Ip addresses are platform inspecific.
I'm feeling hungover right now..
Technical Support Problems
Page: 1
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